Head of Product & Delivery
Take ideas from our CEO and needs from US clients, understand the why, and turn them into complete, world-class product. Our CEO opens more opportunities than we can turn into finished product, and our engineers can build. What sits between the idea and the build (understanding what the client actually needs, deciding what to make, and driving it to done) is this seat. You own product and delivery on CQ and a US client platform, lead day-to-day delivery with our engineering team, and take briefs directly from our CEO. You report to our Chief of Staff, Ryan. You own the what and the why; engineering owns the how.
Who We're Looking For
You're a product builder first. When someone hands you a task, your first question is why. You can open a screen, see in five minutes what's wrong with it, and show what right looks like. You don't stop at 80%. You've taken a team that ran on heroics and put it on a rhythm. And you want to grow into a leader here, over years, not collect one more logo.
Ownership
Give you a mission and you get it done, including the parts that weren't technically your job.
Hunger
You go looking for feedback, change because of it, and bring ideas nobody asked for.
Commitment
You're looking for a five-year journey, not a quick stop. You commit to building something great and stay in it through the hard parts. You tell people bad news early.
What You'll Do
What You'll Own
You start with two live products, CQ and a US client platform, so you can prove the system before it scales. As you show you can run them well, we hand you more. This role grows with you: it doesn't start you at the ceiling.
- CQ: our fundraising platform for emerging fund managers, live with US clients. You run the product day to day: client feedback, scoping, shipping, and advancing its AI agent features.
- A US client platform: a production platform we build for a US firm. You manage the client's progress end to end, run the calls, own every follow-up, and direct the engineers building it.
- How we deliver: we already ship fast, and the opportunity is turning that speed into a repeatable system. You build it: weekly planning, specs the team can build from, a definition of done, and status nobody has to chase.
- Ideas into prototypes: our founder hands you a few lines, and you come back with several working AI-built versions and a recommendation, in days not weeks. You also pull ideas from our pipeline and test them.
Your First 90 Days
- Day 14: the team runs on a delivery system you built, complete with weekly planning, a spec template, a definition of done, a quality check, and status anyone can see.
- Day 30: you're running CQ day to day. Shipping every day. Client feedback answered within 24 hours. A scoped feature goes from idea to built within a week, and it's 100% finished.
- Day 60: you're running the client platform. You set the agenda, run the client calls, and every weekly update shows working software.
- Day 90: ideas come straight to you. A brief from the CEO becomes three prototype versions and a recommendation within 72 hours.
Our Quality Bar
- Intent: whoever built it can explain what problem it solves and for whom.
- Workflow: the end-to-end flow makes sense. No dead ends, no clumsy paths.
- UI: it looks and feels like a US-grade product, not a developer draft.
- Complete: nothing missing, every state, edge case, and piece of copy.
- Finished: no MVP left behind and forgotten.
How We Hire
- Step 1. Intro call (30 min, with Ryan, our Chief of Staff): your goals, what you're great at, what you're not, and whether the role fits your life.
- Step 2. Career conversation (90 min, with Ryan): we walk through every role you've had, what you were hired to do, what you're proud of, what went wrong, and why you moved on.
- Step 3. Live product exercise (90 min, with Ryan): critique a real product workflow, prototype a fix, write the spec, and defend it. AI tools welcome.
- Step 4. Meet the CEO (30 min): our CEO shares an idea in a few lines. Show us how you'd find the goal and get to a first version.
- Step 5. References (past managers): you introduce us to people you've worked for. We'll have real conversations with them.
What We're Looking For
- Product ownership, end to end: you've owned a product or major feature from idea to shipped.
- Taste in workflow and UI: you can critique a flow and design a better one.
- Led builders: you've driven engineers to ship, with or without a formal title.
- Client-facing: you've managed senior or US clients, timelines, and expectations.
- AI-native: you prototype with AI coding agents every week and read code well enough to judge it.
- Bilingual: Vietnamese with the team, polished and confident English with leadership and clients.
- US-hours overlap: 3–4 hours with US Eastern time, most days (roughly 8pm to midnight Vietnam time).
- Strong plus: private capital, fund, or fintech experience · world-class in tech or finance, fluent in the other · studied or worked abroad (US, UK, Australia, Singapore) · founded something and ran the product yourself · built a delivery process a team kept using after you left.
- Not for you if: you prefer strategy decks to shipped product · you manage tickets but don't have opinions about the product · you need a complete spec before you can start · you want to keep a side project running · you're looking for a 9-to-5 with predictable hours, since part of every day runs on US hours and launches run long · you need things buttoned-up before you're comfortable (specs are thin and things ship unfinished here, and fixing that is the job) · you're looking for one project instead of a five-year run on a lean team.
What You Get
- Work directly with our CEO, who took Kaizen Platform to IPO and deployed $1B+ in capital. You take his briefs first-hand.
- Real products, real US clients: live platforms in financial services and commerce, not demos.
- The global game: a seat where AI, capital, and US markets meet, alongside people at the top of their fields.